How to reset a xfinity cable box

Feb 16, 2020 · Apparently it is not recognizing me and the correct remote isn't working with it either. I believe it is either a firmware issue and needs to be reset to factory default. Would you please help me with this task. I surely would appreciate some guidance. There isn't much info on how to do this online. this is the Cable Companion Box Xi6-A. Question.

Fix Xfinity Cable Box Not Working after Power Outage. The Xfinity box-shaped decoder used to connect to the TV is also known as a Cable box. This is pretty thick and durable. ... Still, it is quite simple to reset the cable box, and you do not need to worry about it. Keep the power switch in front of the box for 15 seconds until the lights ...This can reset the cable box and resolve temporary glitches that may be preventing it from powering on. After waiting about 60 seconds, reconnect the box to allow it to reboot fully before attempting to turn it on again. steps to unplugged and re-plugged: Unplug the Xfinity cable box from the power outlet. Wait approximately 60 seconds.Unplug the TV cord for about 10 to 15 seconds then plug it back in. Note, that you can also restart the Box from the Help Menu on your remote control; To access the Help Menu, press the A button on your remote control, pressing OK will bring you to the Restart tile. Press OK again to select Restart, it might take a few seconds for the Xfinity ...Resetting The XR15 Remote. To set this remote, all you need to do is press and hold the "A" and "D" buttons at the same time. Wait until the light on the remote blinks. Once this happens, you simply need to press 9-8-1, which will factory reset the Xfinity remote. Step.Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. • - An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. I no longer work for Comcast. 1 year ago.I've actually worked on 3 different versions of the x1 tv box although they look a little different than yours. The UART was disabled on all of those and I'd imagine it's the same here. Instead, id focus on dumping the flash. The versions I looked at all had 16g eMMC flash chips sitting under one of those shields, I imagine it's the same here. To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...

Changing Your Passcode in the Xfinity Home App. On the Overview screen, tap the More icon, then tap Settings. Tap Security Codes. Scroll down to Central Station Passcode, then tap the pencil icon. Enter your four-digit Master Keypad Code. You will be able to see your current Central Station Passcode. Enter a new passcode and then tap Save.Comcast recently announced their new streaming box, the XiOne. 4K UHD, HDR, Dolby Vision, and Dolby Atmos. Flex OS, pack 4GB of RAM under the hood (the lates...Data (11 digits – Motorola cards only) Unit Address (13 digits – if displayed) To activate your Xfinity TV services, go to cablecardactivation.xsp.comcast.net. You'll need your: Account number. Phone number on your account. Numbers from Step 5. If you need assistance, call 877-405-2298 and request CableCARD Activation.Step 1. Try turning the power off by holding down the button on the far right-hand side on the front of the Explorer 4200 box. This can sometimes resolve minor issues. If it does not, you must perform a hard reset. Video of the Day.Exchange an X1 TV Box for one that supports streaming partner apps. To order a new TV Box: Press the xfinity button on your remote control for the TV/Box you want to replace. Click Apps from the X1 Apps menu. Highlight the desired app and press OK or the center of the directional pad. Follow the screens to view the offer to exchange your TV Box.Wait 10 seconds. Plug your cable box back in. Push the Power Button on your remote to turn your cable box back on. The cable box will restart. Allow a few minutes for the cable box to finish starting back up. Restarting your Comcast X1 DVR is often the first step when troubleshooting since it's easy, and it works.

Solution: Press the LANG key to change the audio option back to the preferred language. Problem: The remote control is not changing the volume. Solution: There may be obstructions in the line-of-sight for the remote control, or the batteries may be dead or dying. You can also try to press and hold the VOL +/- button down, as some older models ...Feb 13, 2024 · Are you trying to reset your Xfinity cable box with your remote but just can’t seem to get it right? It’s a common scenario when your cable service is acting up, and a reset is often the quickest fix. This article will walk you through the easy steps to reset your Xfinity cable box using your remote control. This method involves removing the batteries from the remote and unplugging your cable box for a few minutes. Here's how you can do it: Remove the batteries from the back of your Xfinity remote. This will ensure a complete power drain. Unplug your Xfinity cable box from the power source. Wait for at least two minutes before plugging it back in.small cable boxes have to be refreshed or unplugged. The small cable boxes will not connect with a tv show unless you unplug the cable first and replug or do a total system refresh. I have spoken with a couple of reps who just want to refresh. URGH!

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XR15 Xfinity X1 and Flex Voice Remote have number keys. ... Enter 9-8-1 on the remote. ... Now, you can pair your remote to a new TV Box, and also to a different TV ...Pair the remote to your X1 TV Box. If you are just setting up your XR15 remote for the first time, you'll need to pair it to your Xfinity box before you continue. Here's how: Press and hold the Xfinity and Info (the lowercase i button to the right of the microphone button) buttons at the same time for about five seconds.Those are some great troubleshooting steps you tried with checking on another device and restarting the TVs. I have something else for you to try. If you have more than 1 cable box, you can just complete this on the main cable box. Please press the "A" button on your remote, then scroll to the right to where it says "Reset Netflix".Here are the concise steps to factory reset an Xfinity cable box: Scroll down and select the TV tile. Choose “ Troubleshoot .”. Select “ Restart Device ” to reset the cable box. Make sure all cables are tightly secured. Press and hold the Power button on the front of the TV Box for 10 seconds to restart the box. If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.

Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.The first step to fixing a Comcast cable box that is not working and displaying a "no signal" message is to check the connections. Make sure that the cable box is properly connected to the TV and that all cables are securely plugged in. If the cables are loose, tighten them and try turning the cable box back on. 2. Restart the Cable Box.Step 1. Turn off the cable box by pressing the power button on your cable box's remote control or the power button on the front of the cable box. Video of the Day.Apr 9, 2024 · Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1. Nov 30, 2022 · We have a few different ways to reset the cable box listed here. I prefer to use the Xfinity My Account app as the quickest route! Here are the steps: 1. Open the Xfinity My Account app (available for iOS and Android.) 2. Scroll down and select the TV tile. 3. Select Troubleshoot. Called Comcast to activate the new box, since it wasn't added to my account when I picked it up. They sent a signal, I saw the greeting screen, and when I tried to select the language, nada. Then a gray box popped up saying the remote was paired with another box. On the phone with several agents, each had me press A + D, then punch in 981 to ...If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.Step 2. Disconnect the cable box's electrical plug from the wall socket. This will wipe all channel and directory settings, but not previously programed information saved in the box's hard drive and memory. Tech Support. Tech Support.Apparently you can stream all your channels via the Xfinity Roku or FireStick app while you wait for a tech if this doesn't fix the issue. TV box reset procedure: Using the remote, Hold Pwr button 3 secs. Press OK (center button) Press right arrow, down arrow, then power. Then unplug/replug the box if stuck loading after reboot.Resolve common issues with the Xfinity X1 box such as no signal, audio or video problems, remote control issues, and more. ... navigate to the Wi-Fi settings menu on your X1 Box and select the option to reset network settings. Ethernet Cable Connection Issues. If you prefer a wired connection or are experiencing issues with your Wi-Fi, you can ...Click "Sign In" if necessary. Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window.Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.

control your digital set-top box or DTA (Digital Transport Adapter). To control your TV functions (Power, VOL+, VOL - and Mute), follow the steps below: HERE'S HOW: 1. Install the batteries. 2. Find the manufacturer's code for your TV (see other side). 3. Turn on your TV and digital set-top box or DTA (Digital Transport Adapter). 4.

1 – Locate the reset button. The router reset button is located on the back of the router. The reset button is small and recessed and is normally a different color than the rest of the gateway’s housing. For example, if the gateway is black, the button is likely orange or yellow. This makes it easier to identify.A Comcast Motorola cable box receives and unscrambles the programming signals from cable television service. While the unit is designed for trouble-free service, the box may occasionally lock up or freeze and stop working normally. Resetting the box will usually correct the jam so programs can be enjoyed on your TV.Learn how to fix a cable box that is not working with this simple video tutorial. Follow the easy steps to reset your cable box and enjoy your TV shows.The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0.To access settings, press the Xfinity button on your remote and arrow over to the gear icon. In Device Settings, there are a few items to consider. In Video Display, you may need to tweak two ...Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...Here's how you can reset it: Press and hold the Info (i) and Home buttons simultaneously until the LED light flashes. Next, press the following buttons in order: Power, Last (Last Arrow <), and Volume Down (-). Your XR16 remote will now reset shortly. Hopefully your remote is now working!Xfinity X1 XG1v4 cable box. I went to the local Xfinity store to swap out my cable box for a 4K capable cable box for my new LG 4K TV. The technician at the store assured me that the cable box I received (Xfinity XG2v2-P) was 4K capable. However, from the posts I'm seeing, it appears that I need an XG1v4 or Xi6 cable box and the …How To Program Xfinity XR11 Voice Remote for the Xfinity X-1 Cable box. CableGods will help you reset your remote if it's stuck on a screen saver. Help you ... The boot screen displays while the TV Box powers up. While the Welcome screen is displayed, the TV Box is connecting to Cloud services that include the activation application. In some areas, the X1 or Flex Wireless TV Box may automatically find and connect to your Xfinity in-home network without the need to enter any network information.

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Xfinity WiFi 101: Position your Gateway like a pro. Watch on. Place your gateway, modem, or router in the most central location of your home, preferably on the main floor instead of the attic or basement. Make sure it's in an upright position at least a couple of feet off the floor and confirm that the coax cable connection is finger tight.Have you wanted to reset your Comcast X1 remote but could not figure it out? I will step you through the process. I hope it helps.The below are links to individual license information for Comcast's TV Box models. Pace TV Boxes; Samsung TV Boxes; Arris TV Boxes; Additional, updated open-source license information for certain TV Box models; Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your ...Cable box frozen on welcome screen. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Nothing changes.1. Press and hold the i button. It's on the right side of the remote below an asterisk symbol. 2. Press and hold the Home button. You'll see it with the icon of a house next to the microphone button near the middle of the remote. 3. Hold for 5 seconds. Keep i and the Home button pressed for about five seconds.It shouldn't come as a surprise that Comcast, Time Warner Cable, Charter, and the rest of the pay TV-Internet service field scored poorly in the new Consumer Reports survey. But ma...I just had a tech come out today 1/22/17 to install the new Xi5 wireless companion cable box. Wireless means that you don't have to have a coaxial cable plug...Solution 1: Check your cable connections. You can start troubleshooting of the Xfinity cable box just shows the welcome screen problem by checking all the cables. This includes the power cord ...Dec 25, 2020 · We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ... ….

what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?The boot screen displays while the TV Box powers up. While the Welcome screen is displayed, the TV Box is connecting to Cloud services that include the activation application. In some areas, the X1 or Flex Wireless TV Box may automatically find and connect to your Xfinity in-home network without the need to enter any network information.The XiD TV Box is a Service to Additional TV device that supports both Standard Definition (SD) and High Definition (HD, HDMI-only input) TVs for Xfinity X1. It is not wireless. Customers with a cable subscription would need a Xi5 for wireless connection. I am an Official Xfinity Employee. Official Employees are from multiple teams within ...This will reset the cable box and should bring it back to the default settings. 3. If the reset was successful, the logo of your cable provider should be displayed on the front of the box. ... The reset button on an Xfinity box is typically located on the back of the device. It is typically a small recessed button with a paper clip or other ...Comcast recently announced their new streaming box, the XiOne. 4K UHD, HDR, Dolby Vision, and Dolby Atmos. Flex OS, pack 4GB of RAM under the hood (the lates... Additional, updated open-source license information for certain TV Box models; Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light. RNG150 and XG1 TV BoxesClick the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. How to reset a xfinity cable box, General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ..., Reset your Comcast Cable Box. If none of these troubleshooting methods worked for you, there is one more thing you can try. You can reset your Comcast cable box to restore factory default settings. Resetting your cable box works just like rebooting a computer, it clears the memory of the device, thus eliminating any bugs that may have crept in., Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1., Step 4. Press the "Right" arrow button on the remote. "Restore Default. Press OK to confirm" will appear on your TV screen. Press the "OK" button on your remote. The factory settings are restored. Press the "Exit" button on the remote to exit the menu. Advertisement. , I am not able to turn off the X1 Cable box using the remote. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time. We have repaired it numerous times. It was factory reset and the Xfinity Store replaced the remote with a new one and the X1 Box still will not turn off on one of our sets., Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ..., Unplug the power cord from the back of the Xfinity box and wait for about 30 seconds. Then, plug it back in and allow the box to reboot. Check if the blinking blue light issue has been resolved. Perform a Factory Reset: If the restart doesn't fix the problem, you may need to perform a factory reset., In this video I show you step by step how to set up a Xfinity X1 Cable TV Box. I show what came with the Xfinity X1 TV Box including the getting started guid..., Xfinity Instant TV is a cable TV streaming service that lets you watch live TV from broadcast and popular cable networks on your compatible smart TV, computer, tablet, smartphone or Roku Streaming Player. Enjoy local and national live sports, news and the most popular shows as they air. Add premium channels and channel packs to make …, Since installation, using Xfinity via the X1 box is excruciatingly slow. Loading Disney+, Netflix, or Paramount+ takes 60+ seconds just to get to the "home" screen. Then, trying to select anything forces you to wait a few seconds for a button click on the remote before it actually happens on the screen. Even just pulling up the Guide and ..., To reset your cable box, First, turn it off. Unplug the power cord from the wall and wait for at least 5 minutes. Plug the cord back in and turn the box on. To reset the TV: Turn off the TV. Unplug the cord from the wall. Wait for another 5 minutes before turning it back on again., Here are the steps to factory reset your Flex box: Ensure the device is currently powered on. Press the 'POWER' and 'MENU' buttons on your remote at the same time. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option., Comcast XFINITY TV No Sound? Can't get any audio out of your TV when you're trying to watch stuff on Xfinity Cable box? Here's a solution video that may teac..., To reset your cable box, First, turn it off. Unplug the power cord from the wall and wait for at least 5 minutes. Plug the cord back in and turn the box on. To reset the TV: Turn off the TV. Unplug the cord from the wall. Wait for another 5 minutes before turning it back on again., Hold down the Power and Menu buttons on the remote, and wait till the User Settings menu pops up on the screen. Click on both the Up and Down arrow keys on your remote to bring up the Restore Defaults setting. Use the Right arrow key to click on OK to perform the factory reset., Cable boxes are finicky. Most problems with them can be fixed with a hard reset. Here are the instructions for rebooting a Scientific Atlanta DVR cable box. These directions have been tested on cable box versions 8240, 8300, and 4200. Two methods exist for rebooting your Scientific Atlanta Cable box. The first is to press […], Jun 19, 2022 ... I tried to reset Xfinity FLex TV box with the XR16 remote control. I contacted the customer service and noone knew how to reset it., First, it indicates that the cable box has been turned off, and secondly, it indicates that the cable box is receiving power. When the cable box is manually turned off and the on/off button is physically pressed, the light on the cable box will turn solid red. Seeing red and blue lights, however, aren't the only concern., Those are some great troubleshooting steps you tried with checking on another device and restarting the TVs. I have something else for you to try. If you have more than 1 cable box, you can just complete this on the main cable box. Please press the "A" button on your remote, then scroll to the right to where it says "Reset Netflix"., Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart., May 28, 2023 · Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen. , Dec 6, 2022 ... Resetting the boxes requires a power disconnect followed by reconnect. The box will come back first with "no signal". This only lasts for a ..., To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them., Press and hold the reset button. Once you have a toothpick, press the reset button and hold it for about 30 seconds. The lights on the router will then go off, which should tell you that your router is resetting. Step., bald271. Your settop box goes offline because it requires its own connection to internet via its own internal modem, which requires a better signal and "cable plant" than does digital-TV without internet. A possible solution for you is to trade-in the X1 box for an HD-DTA. Or for a cable-card if you can find a cable-card-based tuner or DVR that ..., Get to know the silver or platinum Xfinity remote to help make the most of your experience. ..., Voice command tips. To change the channel using your Xfinity Voice Remote, press the Voice ( Microphone) button, which activates Voice Control, and say something similar to the following voice commands: "ESPN". "Watch Disney Junior". "832". "Watch channel 810". "Turn on Discovery Channel". Voice commands can also be used to search for TV shows ..., Press and hold the reset button. Once you have a toothpick, press the reset button and hold it for about 30 seconds. The lights on the router will then go off, which should tell you that your router is resetting. Step., The resetting procedure varies among different remotes. Reset XR16 Remote: Press and hold the i and Home buttons until the light blinks, which should take approximately 5 seconds. Next, press the Power, Last (<- arrow) buttons, and Volume Down (-) in the sequence provided to reset your remote. Resetting XR16 Remote., Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity's most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month., Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen., Official Employee. •. 952 Messages. @Blslander, If you still need assistance, let us know. We would love to help. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation., We would like to show you a description here but the site won't allow us.