Ecobee thermostat not turning on ac

The Ecobee can only tell you that it is sending the signal to turn the heat pump on, but it has no actual knowledge as to whether the heat pump is turning on. If the ecobee thinks it's turning on the heat pump but it's not coming on, it could be miswired, it could be that the reversing valve polarity is set backwards on the thermostat, it could ...

Ecobee thermostat not turning on ac. I have the latest Ecobee smart thermostat and I am trying to setup my AC Overcool Max. I can set my overcool threshold but when I go into my system setting there is no option to turn on or off the "Dehumidify Using AC" option so I cant set my preferred humidity? Anyone know what I'm doing wrong here? Picture. I think it only allows you to ...

It was 75 inside and AC was set to 70 on ecobee. I had eco+ set to Disabled Indefinitely. The tech ran some tests and triple checked everything was wired correctly (this is all with brand new wires pulled today) and still no AC. He hooked up the dumb thermostat and AC immediately worked.

If Y1 is not highlighted, select the "No" option on the bottom left because this wiring is not correct. You will then be prompted to modify the selected wires. Manually add the Y1 terminal so that it's highlighted. Click "Next" and follow the rest of the on-screen prompts to finish the reconfiguration process. 4.Short Answer. Fan Hold on ecobee is a feature that allows your thermostat to keep the fan running for a period of time after the heating or cooling has finished. This helps to distribute the temperature evenly throughout the home and to help the system maintain a more consistent temperature. Additionally, it helps to reduce the wear and tear on ...This item: ecobee New Smart Thermostat Premium with Smart Sensor and Air Quality Monitor - Programmable Wifi Thermostat - Works with Siri, Alexa, Google Assistant $225.00 $ 225 . 00 Only 2 left in stock - order soon.So I installed an Ecobee 3 lite in April of this year per the Ecobee installation guide and everything has been working great. Today it was hot enough to warrant using the AC so I set the Ecobee to cool and the fan immediately came on but the AC compressor did not. I checked the service disconnect and the breaker in the service panel for the AC ...To determine if this is a thermostat issue or an HVAC issue, remove the thermostat off the wall and do a dry contact test by tapping on the wires Rc and W1 together and see if your furnace will come on. If it doesn't, there is something wrong with your furnace. Ended up being a bad contact on the actual air conditioner.The Ecobee Smart Thermostat Premium was released in May 2022. It costs $249, and comes with a remote sensor. It's the highest-end model in Ecobee's line. Just below it is the Ecobee Smart ...Ecobee's Schedule feature is an excellent way to save energy and money since it allows you to adjust the temperature when youre away or sleeping, and turn up the heat or air conditioning when youre at home and need it most. With the Ecobee Schedule, you can create a comfortable living environment and save money at the same time.

For this example, let's say you set the AC Overcool Max value to 5F and your cooling set point is set to 75F. The first condition in which 'dehumidify using AC' will activate is if there is a call for cooling and your humidity need to be lowered to meet your humidity set point (set in Main Menu -> System -> Dehumidify using AC). The thermostat ...Here are some of the potential reasons why your Ecobee thermostat may not be turning on your AC: – Wiring Issues: The first thing to check is whether the wiring to your thermostat is correct. If the wiring is not connected properly, then your thermostat wont be able to send the signal to your AC.To prevent Ecobee sensor false occupancy, it's crucial to pay key attention to the battery. Ecobee smart sensor range extender. If you install the sensors far from the thermostat, they may not give accurate information since their optimal range is 45ft. Open-air sensors may have an extended range of up to 100 feet.Ecobee thermostat not turning off AC. There are a few reasons why the Ecobee may not be turning off your HVAC system's fan; The fan is set to "On" instead of "Auto." Check if your fan is set to "on instead of "auto." Sometimes the fans stay on even after the air and heat are off.Sometimes your thermostat can be on 'cooling,' but if your temperature is set above your current temperature reading, your ac won't start. To start your ac compressor, set the point below the current room temperature reading. To completely rule out thermostat issues, check how your thermostat was programmed. Ensure it was correctly ...To re-pair the sensor: Take the battery out and then place it back in with the '+' facing down. After two minutes, take the battery out and insert it with the '+' facing up. After a few seconds, a message prompting you to pair the sensor should appear on your thermostat. Follow the steps to reconnect your sensor.

Configuring Reminders & Alerts. On the thermostat. Go to Main Menu > General > Reminders and Alerts, then Preferences. On the app. Tap on Home > Tap on the …Reason 3: Voltage might be too low. Another wiring-related problem could be a voltage issue. If your thermostat is not receiving sufficient voltage, it will not turn on. …We offer high-quality air conditioning and heating repairs for Gainesville, Florida homeowners, and can diagnose what is causing your thermostat to malfunction and provide the right solution. Call us today at 352-374-4988 to learn more or schedule your service appointment online at your convenience.If your Ecobee isn’t turning on Ac and heat, it means there’s an issue with the thermostat itself. 1. Change heat set point. Change heat set point. When Ecobee isn’t switching on the heat, the initial step one must perform is double-checking the temperature setpoint.Your ecobee devices can send you reminders and alerts from your thermostat, air quality alerts, camera alerts, and ecobee Smart Security push notifications. It's great to know what's going on at home, but sometimes you may want to disable all notifications or just some of them, and you can do so in the ecobee app. ... Open the ecobee app. 2 ...

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Ecobee is a smart home thermostat that can fully integrate with existing smart home systems as well as your current HVAC setup. These thermostats boast a 23% reduction in heating and cooling costs.They also offer models that come with sensors included in the box that can help keep your home at a more consistent temperature. Like many smart thermostats, Ecobee is capable of learning your ...On your thermostat. Go to "Settings" on your Nest thermostat, and then to "Emergency Heat.". Select "Continue" and "Yes" to turn the emergency heat on. If the system is already using emergency heat and you want to turn it off, select "Turn off.". How to set up Nest Thermostat for Emergency heat. Disconnect W on both zones. Jump R to Y on one of your zones. The Compressor LED should light and the ac should come on. If it does, then disconnect one thermostat and troubleshoot one Ecobee at a time. If the LED doesn't come on, then troubleshoot the zone board. If you get a compressor LED but no compressor, then troubleshoot the A/C. 2.1 Clogged drain line. 2.1.1 Determine the position of important parts. 2.1.2 Remove the clog. 2.1.3 Float switch reset. 2.2 Low levels of refrigerant. 2.3 Obstructed air filters. 2.4 …Prior to today everything worked as it should. After install heat works and turns the furnace on but when I set to cool it just seems to turn the HVAC fan on, the condenser of the A/C unit doesn’t seem to turn on as the fan outside doesn’t start up. It should be noted that the outside temperature where I am is 8°C (46°F).

On the Thermostat. Smart Thermostat Premium/Enhanced/ with voice control/ecobee4/ecobee3 lite/ecobee3: Go to Main Menu > General > Settings > Installation Settings > Thresholds, then Temperature Correction accordingly. Smart/EMS/ EMS Si: Go to Menu > Settings > Installation Settings > Thresholds, then Temp Correction. Good to know:Your ecobee Thermostat must be registered for a full calendar month before HomeIQ reports start generating. If the ecobee Thermostat is offline for an extended period, there may not be enough data recorded to produce a report. Runtime Report. This menu displays your thermostat's estimated savings compared to the 72°F/22°C benchmark. Good to know:Conventional Furnace and Air Conditioning. The ecobee supports up to 2 stages of heat and two cool stages for a furnace and air conditioning combo system. Only a single-speed fan control is supported. Variable-speed fan controls are not compatible with the ecobee smart thermostat. This application supports the use of a PEK when a C wire is missing.They work better when attached to mounting plate. Make sure that you're receiving 24v AC to the unit. There's an adapter if your furnace doesn't send the right voltage down that line. 37K subscribers in the ecobee community. A subreddit for ecobee and all their smart home products.Set a time limit between cycling from heat to cooling e.g. if it heats the house above my set point simply dont turn the AC on for 1 or 2 hours. If it's still too hot at that point, then crank the AC on. I dunno if these things would work 100% of the time but it's not my job to figure that. I paid ecobee $200 to handle these decisions for me.At 3 AM, even though the thermostat was in Smart Recovery to cool the bedroom, Indoor Temperature gave 100% of the weight to the thermostat sensor, because the ecobee was nominally in a hold based on that sensor. Between 3:10 AM and 3:35 AM, the Indoor Temperature "average" gradually weighted the bedroom sensor more and more.6. Compare the wiring at your control board with the wiring at your thermostat. Open the image of your thermostat wiring on your phone. Using the color of the wires as a guide, compare the wiring on your thermostat to the wiring on your system control board. Look for the wire connectors unknown wires attach to.An air conditioning unit that sits in your window, or a unit that is mounted on your wall or floor, is not central air conditioning. Opt-in for SmartAC Daily Savings using eco+ Enable eco+ in your ecobee app to take advantage of ecobee's Time-of-Use feature to shift your heating and cooling use out of times when energy is more expensive.2. I purchased a new Ecobee smart thermostat which requires a C wire (the Nest unit did not) to power the thermostat. I located the blue C wire behind the thermostat, but it was not connected on the other end in the air handler. I located the red wire, which is connected to a safe t switch wire with an orange twist wire connector and connected ...*Ecobee 4 I have a support ticket open with ecobee, however, they have already sent an RMA and it exhibits the same behavior. As the title says, the heat is not turning off. It does not turn off when it reaches its desired temperature, and it does not turn off if I am in test mode and everything is set to off after running a quick test on the heat.The Ecobee smart thermostat is a popular choice for homeowners looking to optimize their energy usage and reduce their carbon footprint. With its advanced features and intuitive in...One of the most common reasons why an Ecobee thermostat may not turn on after installation is because of incorrect wiring. It’s possible that the wires were not connected to the right terminals, or that they were not properly secured. This is specifically a c wire. A c wire provides consistent power to the thermostat, if this wire is not ...

If your Ecobee thermostat isn’t automatically turning on the AC, you may be able to fix it by following these steps: Launch the Ecobee app. Tap the three horizontal lines in the upper-left corner of the screen. Select “Set Thermostat” from the menu that appears. Select “Change Settings” at the top of this menu.

Purchased this new ecobee smart thermostat to replace another one and its not working?? Watch the video to find out what was wrong and save your self a whole...On the thermostat, Ecobee app, or web portal, go to Main Menu > Sensors to check the connection status. If it says N/A and isn't displaying a temperature, the connection has been lost. This could be due to any of the following: The sensor battery needs to be replaced. The sensor is out of range from the thermostat.Once enabled, your air conditioning system will now overcool your home. It will stop once it reaches your AC Overcool Max threshold or your Preferred Humidity level is reached—whichever occurs first. Good to know: Once the humidity setpoint is reached via AC Overcool Max, the ecobee thermostat will stop calling for the blower fan for 5 minutes.Comfort without compromise. ecobee Smart Thermostat Enhanced learns your temperature preferences and your schedule, so your home is just the way you like it. Automatically lowers the temperature when you're sleeping to keep you cool and comfortable. Pre-cools or pre-heats your home before you arrive, so it's comfortable the moment you walk in.Thermostat Display is Blank: Problems and Solutions. Problem #1: Your Thermostat may be off. Problem #2: Thermostat Batteries Died and Need to be Replaced. Problem #3: Tripped Circuit Breaker. Problem #4: Dirty Air Filter. Problem #5: Triggered Safety Switch. Problem #6: Dirty Wiring. Problem #7: Blown Fuse.The most common causes of ecobee thermostat noise include the fan running to regulate temperature, the air conditioner or furnace cycling on and off, or the ecobee itself making noise due to its internal components. The fan running to regulate temperature is the most common source of noise. This is because the fan is designed to run to maintain ...On the ecobee App. Tap the Thermostat > Menu > eco+ > Smart Home & Away, then tap Enable. Good to know: The Autopilot feature, available with an ecobee Smart Security subscription or an ecobee SmartCamera with voice control, enhances Smart Home & Away by identifying and responding to your comings and goings more quickly. Related articles. Time ...

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Ecobee 3 lite problems. I just had a new unit installed and decided to go with an ecobee 3 lite thermostat. For some reason my ac will turn on almost exactly 1 degree prior to what it's set at. On preferences I do have the cooling smart recovery disabled. I was told this tries to learn how you want the air at a certain time. Adjust the temperature on your ecobee smart thermostat. ecobee smart thermostats balance comfort and savings like magic by adjusting your temperature automatically—but you can also change it manually on the thermostat itself or in our intuitive app. Get to know your Smart Thermostat >. Furnaces have a temperature sensor for safety. If the furnace overheats, it will turn off the heating element but may continue to run the fan blower. Common causes: Running for extended periods: Lower heat setpoints in very cold weather. Reduced airflow: Check and replace/clean clogged air filters. Dirt build-up: Have a technician deep clean if ... Here are the best smart thermostats, to help you control heat and air conditioning with your smartphone — and to help save money. By clicking "TRY IT", I agree to receive newslette...Even though it's really annoying when your air conditioner cooling systems break down, it's not always necessary to replace them. Sometimes the solution is actually fairly easy.You have come to the right place if your Ecobee turn on the AC.Contents1 Why is the AC not kicking on?1.1 Why is ecobee not...To fix your Ecobee thermostat not cooling, ensure that it is receiving sufficient power by inspecting the C wire. Installing a C-wire adapter usually does the t. Check the Power Supply. If you have hardwired your Ecobee thermostat with the C-wire, check the power source that delivers power to the C-wire. The transformer can go faulty, but don ...Dirt, dust, and debris can pose problems for both electrical and mechanical components, causing your thermostat to fail. Turn off the power source and remove the thermostat's cover. Using compressed air or a small brush, clear the housing of any dust and debris. Once finished, replace the cover and flip the power back on.If your ecobee doesn't turn on. Please try these steps: Check that all wires are properly inserted into the terminal blocks at the thermostat. Tug on the wires to ensure they are not loose. Make sure your HVAC cover panel is closed. Some systems will not turn on if the cover panel has not been closed properly.The red and white led with the unused green cable is likely your ac unit. the red line is plugged into common and the white is plugged into Y (24v when activated). You can test if you have 24v by using multimeter at your wire nut that has the red, white and small red wire and then test at either of the 2 areas I said are likely common. 1. Reply.Installed over the summer, and this is the first time using the heat with the ecobee. I have 2 zones, the downstairs thermostat/hvac works fine, upstairs heat doesn't work though (AC is fine). Found a thread Set furnace to control fan - sounds like the furnace is turning on, but only for a short period, then shuts off. Then back on, and back off.Ecobee is a smart home thermostat that can fully integrate with existing smart home systems as well as your current HVAC setup. These thermostats boast a 23% reduction in heating and cooling costs.They also offer models that come with sensors included in the box that can help keep your home at a more consistent temperature. Like …Possible reasons an Ecobee is not showing cool option and solutions. Cause. Fix. No Y wires connected. Check thermostat wiring. Reconfigure your thermostat. Manually add Y wire in settings. AC power loss. Ensure the condenser unit is connected to power. ….

To test this, leave the breaker for the outside unit on (so the compressor is running) and turn off the breaker to the indoor air handler. If the outside unit shuts down, then this is the problem. A stuck contactor in the outside unit. The contactor is like an automated switch. It uses the 24vac signal from the thermostat to turn on and off the ...Unless your air conditioner has a hardware problem, the ecobee should work. We'll review any issues with ecobee and provide extra hardware troubleshooting advice. The failure of the ecobee thermostat to cool might be caused by several factors. Ensure your thermostat is turned on and connecting to wifi.Read also: Ecobee Blowing Cold Air Instead of Hot [Fixed] Blown fuse or tripped circuit breaker. Another reason why an Ecobee thermostat may not turn on after install is because of a blown fuse or tripped circuit breaker. The 5 AM fuses on the circuit control board are susceptible to damage from power outages. Fortunately, these can easily and ...In this case, you will have to switch the fan control to your furnace. This should help let you turn on the heat. Contact Support. There may be something wrong with your device. A blown fuse or poor wiring may also be the reason why heat is not turning on. If that is so, you will need to check everything manually. On the thermostat: Go to the Main Menu > General > Settings > Installation Settings > Thresholds > Auto Heat/Cool, then select Enable. Once it is enabled, you can activate Auto mode by navigating back to the Home screen and selecting the System mode icon above the temperature. You can also activate Auto mode by performing the same action from ... Mar 9, 2022 ... New Ecobee 3 not powering up. C wire problem ... AC Not Working. Not Getting 24 Volts to ... My Thermostat is not on and my air doesn't work ...1. SmartSensor for doors and windows ($79.99 per 2-pack) The sensor notices that your door or window is open. Learn more about ecobee's SmartSensors for doors & windows. 2. An ecobee smart thermostat. ($169.99 - $249.99) Your thermostat automatically turns off your HVAC system to save money and energy.Thankfully, the fix for this usually just means a few changes to your settings. There are several possible causes for an ecobee smart thermostat blowing hot, or cold, air when it shouldn’t be. These can include HVAC problems, ecobee wiring issues, and settings that cause the ecobee to blow air more frequently. Ecobee thermostat not turning on ac, On the ecobee Thermostat. Go to Main Menu > General > Preferences > Select Cooling Smart Recovery or Heating Smart Recovery, then Enable or Disable. How can I confirm that Smart Recovery is running? Your ecobee shows either a Blue snowflake or Blue perimeter line for cooling and an Orange flame or Orange perimeter line for heating. When Smart ..., When the fan and cool are actually running there is plenty of cool air so it doesn't seem to be a heat pump/hvac issue. This seems to be happening when it's warm out but not overly hot (like mid 80s). I tried resetting the ecobee but didn't fix the issue. We bought the house so no experience with the ecobee wiring, it's been fine in ..., Troubleshooting Common Ecobee Smart Thermostat Problems. Air Conditioning Not Turning On. The main cause for this problem is a build-up of water in your HVAC system. This can cause your Ecobee thermostat to reboot frequently. You also notice water leakages or excessive moisture in the area around the unit., Jun 6, 2023 · Possible reasons an Ecobee is not showing cool option and solutions. Cause. Fix. No Y wires connected. Check thermostat wiring. Reconfigure your thermostat. Manually add Y wire in settings. AC power loss. Ensure the condenser unit is connected to power. , In most homes, installing an ecobee thermostat is an easy process that takes about 45 minutes. Follow the steps below or scroll down for installation guides, wiring diagrams, troubleshooting tips and more. Check compatibility with your HVAC. Download the ecobee app to install your thermostat. Download the ecobee app., Step 3 - Thermostat Needs a Clean. Dirt in the AC thermostat is one of the most common causes of problems, so a good troubleshooting method is to just clean the thermostat. First, ensure the power is turned off, and then remove the cover of your thermostat. Locate the bimetal coil inside, and brush it free of dust using a soft brush, such as a ..., In such cases, the easiest way to fix this is to reboot your ecobee by tapping on it. Simply tap on your ecobee to get things up and running as they should be. This will reset its software and refresh its sensors, so you should see that everything fixes itself after a few minutes. 6., The thermostat will relay power, so make sure there is no transformer in the humidifier circuit. You cannot wire it like that. You need to place the Common on the humidifier on the common terminal on the furnace control board, the Hot side goes to the accessory terminal., Check the manual if you're unsure how. 2.) Open the drawer of the air duct or the cover grille. 3.) Remove the old filter and discard. 4.) If applicable, clean the grille with a microfibre cloth or vacuum brush. 5.) Insert the new filter with the arrow pointing towards the furnace and the direction of the airflow., To change the hold settings, follow these steps: Go to your Ecobee thermostat. Navigate to the preferences settings tab. From there, you can find the hold settings. Change the hold settings to your preferences. Once you change the hold settings, the temperature should hold for as long as you want. 5., The main cause for this problem is a build-up of water in your HVAC system. This can cause your Ecobee thermostat to reboot frequently. You also notice water …, Gently press your ecobee thermostat into the backplate until it 'clicks' into place. TIP: If the thermostat 'rocks' or is not flush with the wall, be sure the excess wires are pushed all the way into the wall. STEP 23. Turn the power to your HVAC system back on using the master switch or at the circuit breaker box., The fan will always run when the A/C or Heat runs. Those systems can't run without the fan running. It defeats the purpose of your HVAC system if the fan does not run when those system are called upon to run. The setting to run the fan X mins/hr is to run the fan a certain number of minutes per hour whether the A/C or Heat is called or not., Check The Breaker Panel. The first reason why your Ecobee won't turn on is that a switch might have tripped due to a complication. You will need to check both the Heat Pump and Air Handler. A user reported that he actually fixed this issue by simply flipping the Air Handler switch (The switch was not even tripped)., The Ecobee thermostat not only allows users to control their temperature settings, ... Test the system: Test the system by turning the thermostat on and off to ensure it is working properly. 4. Clean the air filter: If the air filter on the heat pump is dirty, it can cause problems with the systems performance. ..., 8 Main Reasons Why Your Ecobee Keeps Running. 1. Dirty Air Filter. 2. Clogged Condensate Lines. 3. Blocked Condenser Coils. 4. Bad Fan Motors in the Outdoor AC Unit., I've had the ecobee 3 for years. I moved into an older home back in November and upgraded the thermostat to the new ecobee premium. After 2 months the thing consistently says poor air quality. For a while I had an air purifier directly underneath the thermostat. No matter what, it says I have poor air quality. Glad to know is it's not just me., How to Fix Ecobee Not Turning On AC? You can learn the reasons for the above topic. There you see three reasons for the issue of Ecobee not Turning On AC. In this topic, I will show the methods that you need to do at your home to fix the problem. They are:, We had the same problem. It turned out to be a messy splice on the way between thermostat and furnace. The Y was branched off to the AC before the furnace housing, and I guess the PEK connection repurposes the Y wire for the fan control, so whenever the thermostat asked for the fan, the AC came on.. You have to make sure there is nothing else connected to the thermostat wire between the ecobee ..., Reasons Why ecobee Is Not Turning On Your AC. Primarily, there are two main causes of the ecobee not turning on the AC. First, it is noteworthy that as the HVAC operates, it condenses some water from the surrounding. The water may build up in the HVAC system, causing it to fail. Let us look at the first cause in detail. 1. Clogged Drain Line, We offer high-quality air conditioning and heating repairs for Gainesville, Florida homeowners, and can diagnose what is causing your thermostat to malfunction and provide the right solution. Call us today at 352-374-4988 to learn more or schedule your service appointment online at your convenience., To turn off your AC fan, go to your thermostat and switch the fan setting from 'On' to 'Auto'. This ensures that the fan operates only during the AC's cooling cycles and not continuously. If the fan persists in running, check for any program settings that might be overriding this preference, such as continuous fan schedules or ..., Oct 13, 2022 · In turn, the Ecobee thermostat will turn off automatically when it starts to sense the water going too high on the drain pan. As a result, the power on the AC is cut off too. If you notice the following, this means that the drain pan might be the cause of your Ecobee not turning the AC: the thermostat frequently turns off or reboot , ecobee4 does not automatically restart after power outage. Problem. I have an ecobee4 smart thermostat. I had an HVAC technician install it because the thermostat it replaced was not using a "C" wire. Turned out there were extra wires in the bundle, so he was able to connect a "C" wire from the furnace control board to the thermostat., If Y1 is not highlighted, select the "No" option on the bottom left because this wiring is not correct. You will then be prompted to modify the selected wires. Manually add the Y1 terminal so that it's highlighted. Click "Next" and follow the rest of the on-screen prompts to finish the reconfiguration process. 4., Press Menu on the main screen. Go to Settings. Then go to Installation Settings. Select Thresholds. Select Auto Heat/Cool. And choose Enable. 3. Set Auto Mode. You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually., Oct 3, 2022 ... heat. This is a ride along video to show homes with their heat not working ... How To Use Ecobee Thermostat Premium (Ecobee Smart Thermostat ..., Since we can't see them in your photos, and you deleted the old ones, trace the 18 ga wiring from the outside unit to your furnace (or possibly thermostat). Minimally, there should be two conductors in the wire. Those two conductors should be connected to Y and C terminals at the furnace. 1. Reply., Launch the Ecobee app on your device. Navigate to the ‘System’ nested under the ‘Menu’ option. Once in ‘System,’ select the ‘Monitor & Manage Air Quality’ setting. Here, you will find the ‘Air Quality’ option. Click on it to open. Finally, toggle the switch off to disable air quality monitoring., The wire may not be hooked up inside the air handler or furnace. Your old thermostat didn't need it. 2. Reply. khauser24 • 1 yr. ago. You need to see how the other end of those wires are connected. If the old thermostat didn't have wifi it almost definitely didn't need a C wire., Installed Ecobee 4 with the PEK on a single stage force air and ac system. I have the Y and C that go the outdoor unit on the control board wrapped up with the Y and C coming from the PEK. The system worked fine with the old thermostat (no longer have it to test), and the system has worked great all winter with heat., On the ecobee Thermostat. Go to Main Menu > General > Preferences > Select Cooling Smart Recovery or Heating Smart Recovery, then Enable or Disable. How can I confirm that Smart Recovery is running? Your ecobee shows either a Blue snowflake or Blue perimeter line for cooling and an Orange flame or Orange perimeter line for heating. When Smart ..., 8) Ensure the Condensate Drain Isn't Clogged. If you don't see ice on the air conditioner, the condensate drain could be backed up. When clogged, your AC won't turn on as a safety precaution. To resolve the issue, clean the drain line using suction from a wet/dry vac. Check that you've fixed the blockage by pouring a small amount of ...